Lodge Manager, Hilda Munkanda
Lodge manager Hilda Munkanda wanted to attract more guest for Take a Break Lodge. Jacana guided her for one year. Watch the results in this video.
The below video shows how Hilda started and what she wanted from Jacana (taken Sept 2015).
Guiding & Monitoring data
September 2015
- The Lean Canvas Model is finalized.
- Hilda was guided in how to record the incomes and expenditures of all different departments.
- Jacana supports Hilda in management skills.
October 2015![Computer Training Hilda](https://jacana.help/wp-content/uploads/2015/02/017TrainingComputer-300x211.jpg)
- Hilda started computer lessons.
- Billboard was designed with the staff of Take a Break Lodge.
N
ovember 2015
- Actions taken to put the billboard at the road site.
- Guiding on management skills continues.
December 2015
- For the first time Hilda entered all the financial data in the bookkeeping system on the computer.
- A lot of maintenance has to be done and Hilda is arranging it (building of new kitchen, installation of new gate, maintenance of fence, maintenance of doors, roofs etc).
January 2016
- The billboard is installed at the road site. New people are booking or just coming to have a look.
- Hilda decided to focus more on the kitchen activities to improve the menu.
- Bookkeeping activities continues.
February 2016
- Pious (formerly guest house manager) guided Hilda in creating a control system for the Kitchen, Bar and Accommodation.
- Together they made an evaluation form for the customers.
March 2016
- Changes are made according to the outcome of the evaluation forms (light in the chalets, opening hours restaurant)
- Staff was trained in the local language by Jacana in Business and Financial planning.
May and June 2016
- Continuing training in using email, internet, bookkeeping system and management skills.
July 2016
- Hilda continues bookkeeping and management of the lodge. Jacana is still available if she has questions.
August 2016
Jacana evaluated last year with Hilda. You can see the results in the video on top of this page.
![Home at Hilda's](https://jacana.help/wp-content/uploads/2015/09/017HomeAtHildas.jpg)
Business plan
Click here to learn how to read a Lean Canvas Business model.
Jacana will support Hilda during one year in:
- Business planning
- Implementing book keeping system
- Marketing planning
- Computer skills
- General management
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